Update the status of a request

put

https://app.fracttal.com/api/work_requests/

This API allows you to update the status of a work request created in Fracttal.

The statuses a request can be changed to are:

Open
In Process
Solved without WO
Cancelled
Rejected

And a request's status can only be changed if it is currently in one of the following statuses:

Open
In Process
Rejected
Deleted from Pending Tasks (only towards Solved without WO, Cancelled or Rejected)

Input parameters

The following fields must be sent to update the status of a work request:

Parameter	Type	Required	Description
`code`	String	Yes	Request number. Can be looked up here. (field id)
`user_code`	String	Yes	Code of the user updating the request. It is the code of the human resource or third party associated with the account.
`id_status`	Number	Yes	Status number to which the request should be changed: 1 : Open 2 : In process 4 : Solved without WO 5 : Cancelled 12 : Rejected
`notes`	String	Optional	Notes about the status change

Example:

Request: (PUT)https://app.fracttal.com/api/work_requests/56

{
    "user_code": "JCDIAZ",
    "id_status": 4,
    "notes": "WR STATUS CHANGE"
}

{
  "success": true,
  "message": "200",
  "data": [
    {
      "SUCCESS": "WORK_REQUESTS_UPDATED"
    }
  ],
  "total": 0
}

Example — transition from "Deleted from Pending Tasks":

Request: (PUT)https://app.fracttal.com/api/work_requests/3884

{
    "user_code": "MTA1991",
    "id_status": 4,
    "notes": "WR STATUS CHANGE FROM DELETE_TASK_TODO"
}

{
  "success": true,
  "message": "200",
  "data": [
    {
      "SUCCESS": "WORK_REQUESTS_UPDATED"
    }
  ],
  "total": 1
}

OpenAPI definition

{
  "openapi": "3.1.0",
  "info": {
    "title": "requests",
    "version": "2-En"
  },
  "servers": [
    {
      "url": "https://app.fracttal.com/api/work_requests"
    }
  ],
  "security": [
    {}
  ],
  "paths": {
    "/{code}": {
      "put": {
        "summary": "Update the status of a request",
        "description": "",
        "operationId": "update-the-status-of-a-request",
        "deprecated": false,
        "security": []
      }
    }
  },
  "x-readme": {
    "headers": [],
    "explorer-enabled": false,
    "proxy-enabled": true
  },
  "x-readme-fauxas": true
}

Response

Language

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