Query work request

This EndPoint can be used to query work order information within a given date range.

Input parameters

Parameter Type Required Description

code *Text* Optional Application Id.

since *Text* Optional Initial date of the query. Formato: 'YYYY-MM-DDTHH:MM:SS-UTC' Ejemplo:'2016-07-12T20:00:00-03'.

until *Text* Optional End date of the query. Formato: 'YYYY-MM-DDTHH:MM:SS-UTC' Ejemplo:'2016-07-12T20:00:00-03'.

type_date

*Text*

Optional

Type of date to make the query. It can be: .

Value	Description
date	Date of creation of the Request (Default value)
date_incident	Incident Date
date_solution	Request Resolution Date

id_status *Text* Optional Work Request Status Id, values can be: 1 - Open 2 - In Process 3 - Work Order in Process 4 - Resolved without Work Order 5 - Cancelled 6 - Resolved with Work Order 7 - Waiting for a Work Order 8 - Work Order in Review 9 - Work Order cancelled 10 - Waiting for another Work Order 11 - Request removed from Pending Tasks 12 - Rejected 13 - Created from Guest Portal.

identifier *Text* Optional Application reference

page *Integer* Optional Page number to be consulted.

start *Integer* Optional Initial record number to be displayed by the query.

limit *Integer* Optional Final record number to be returned by the query.

Output parameters

Parameter	Type	Description
`id_code`	Text	Application ID
`date`	Text	Date Application created
`is_urgent`	Text	True if the request is urgent, False otherwise
`description`	Integer	Description of the application
`rating`	Text	Qualification of the application
`rating_notes`	Text	Application Qualification Notes
`observation`	Text	Comments on the application
`date_solution`	Text	Date of solution
`types_description`	Text	Group
`items_description`	Text	Asset associated with the request
`date_status`	Text	Date of last status change
`requests_x_status_notes`	Text	Note of change of status
`requests_x_status_description`	Text	Description of current status
`accounts_name`	Text	User who created the request
`accounts_email`	Text	Email of the user who created the request
`requests_x_key_words_descriptions`	Text	Application keywords
`wo_folio`	Text	ID of the WO that is related to the request
`date_incident`	Text	Date of initiation
`parent_description`	Text	Location of the asset that is associated with the request
`requests_x_status_accounts_name`	Text	Name of the person who last changed the status of the request
`requested_by`	Text	Requested by
`types_1_description`	Text	Classification 1
`types_2_description`	Text	Classification 2
`identifier`	Text	Reference
`geolocation`	Text	Geolocation

Example:

Request: (GET)https://app.fracttal.com/api/work_requests/381

{
  "success": true,
  "message": "200",
  "data": [
    {
      "id_code": 385,
      "date": "2016-11-30T19:44:07.361543+00:00",
      "is_urgent": false,
      "description": "AVERIA",
      "rating": null,
      "rating_notes": null,
      "observation": "REAPRAR",
      "date_solution": null,
      "types_description": "Electricidad",
      "items_description": "EQUIPO PARA EJEMPLO    ",
      "id_status": 7,
      "date_status": "2016-11-30T19:45:24.225016+00:00",
      "requests_x_status_notes": "REQUEST_TODO",
      "requests_x_status_description": "REQUEST_TODO",
      "accounts_name": "RICARDO ROMAN",
      "accounts_email": "[email protected]",
      "requests_x_key_words_descriptions": "Equipo Falla., Equipo en Cliente",
      "wo_folio": null,
      "date_incident": "2016-11-30T16:47:03",
      "parent_description": "// AMERICA/ UBICACION DE EJEMPLO/ EQUIPO PARA EJEMPLO/ ",
      "requests_x_status_accounts_name": "RICARDO ROMAN",
      "requested_by": "RICARDO ROMAN",
      "types_1_description": "EQUIPO FALLA",
      "types_2_description": "CLASIFICACIÓN 2",
      "identifier": "",
      "geolocation": "{\"latitude\":-33.4213982,\"longitude\":-70.60434660000001,\"hour\":\"2016-11-30 4:47 PM\",\"address\":\"San Pío X 2449, Providencia, Región Metropolitana, Chile\"}",
    }
  ],
  "total": 1
}

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