get https://app.fracttal.com/api/work_requests/
This EndPoint can be used to query work order information within a given date range.
This EndPoint can also be used to query information about all work requests or a specific one.
The "code" parameter in the URL is the request ID. It can be found in this same endpoint, id_code field.
Input parameters
Parameter | Type | Required | Description | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
code
|
*Text* | Optional | Request ID. Can be found in this same endpoint, _id_code_ field. | ||||||||
since
|
*Text* | Optional | Initial date of the query. Formato: 'YYYY-MM-DDTHH:MM:SS-UTC' Ejemplo:'2016-07-12T20:00:00-03'. | ||||||||
until
|
*Text* | Optional | End date of the query. Formato: 'YYYY-MM-DDTHH:MM:SS-UTC' Ejemplo:'2016-07-12T20:00:00-03'. | ||||||||
type_date
|
*Text* | Optional |
Type of date to make the query. It can be:
|
||||||||
id_status
|
*Text* | Optional | Work Request Status Id, values can be: 1 - Open 2 - In Process 3 - Work Order in Process 4 - Resolved without Work Order 5 - Cancelled 6 - Resolved with Work Order 7 - Waiting for a Work Order 8 - Work Order in Review 9 - Work Order cancelled 10 - Waiting for another Work Order 11 - Request removed from Pending Tasks 12 - Rejected 13 - Created from Guest Portal. | ||||||||
identifier
|
*Text* | Optional | Application reference | ||||||||
page
|
*Integer* | Optional | Page number to be consulted. | ||||||||
start
|
*Integer* | Optional | Initial record number to be displayed by the query. Default 0. All queries are limited to 100 records, when there are more than that amount this parameter should be used for pagination. | ||||||||
limit
|
*Integer* | Optional | Number of records that the request will show. The default value is 100. |
Output parameters
Parameter | Type | Description |
---|---|---|
id_code
|
*Text* | Application ID |
date
|
*Text* | Date Application created |
is_urgent
|
*Text* | True if the request is urgent, False otherwise |
description
|
*Integer* | Description of the application |
rating
|
*Text* | Qualification of the application |
rating_notes
|
*Text* | Application Qualification Notes |
observation
|
*Text* | Comments on the application |
date_solution
|
*Text* | Date of solution |
types_description
|
*Text* | Group |
items_description
|
*Text* | Asset associated with the request |
date_status
|
*Text* | Date of last status change |
requests_x_status_notes
|
*Text* | Note of change of status |
requests_x_status_description
|
*Text* | Description of current status |
accounts_name
|
*Text* | User who created the request |
accounts_email
|
*Text* | Email of the user who created the request |
requests_x_key_words_descriptions
|
*Text* | Application keywords |
wo_folio
|
*Text* | ID of the WO that is related to the request |
date_incident
|
*Text* | Date of initiation |
parent_description
|
*Text* | Location of the asset that is associated with the request |
requests_x_status_accounts_name
|
*Text* | Name of the person who last changed the status of the request |
requested_by
|
*Text* | Requested by |
types_1_description
|
*Text* | Classification 1 |
types_2_description
|
*Text* | Classification 2 |
identifier
|
*Text* | Reference |
geolocation
|
*Text* | Geolocation |
Example:
Request: (GET)https://app.fracttal.com/api/work_requests/381
{
"success": true,
"message": "200",
"data": [
{
"id_code": 385,
"date": "2016-11-30T19:44:07.361543+00:00",
"is_urgent": false,
"description": "AVERIA",
"rating": null,
"rating_notes": null,
"observation": "REAPRAR",
"date_solution": null,
"types_description": "Electricidad",
"items_description": "EQUIPO PARA EJEMPLO ",
"id_status": 7,
"date_status": "2016-11-30T19:45:24.225016+00:00",
"requests_x_status_notes": "REQUEST_TODO",
"requests_x_status_description": "REQUEST_TODO",
"accounts_name": "RICARDO ROMAN",
"accounts_email": "[email protected]",
"requests_x_key_words_descriptions": "Equipo Falla., Equipo en Cliente",
"wo_folio": null,
"date_incident": "2016-11-30T16:47:03",
"parent_description": "// AMERICA/ UBICACION DE EJEMPLO/ EQUIPO PARA EJEMPLO/ ",
"requests_x_status_accounts_name": "RICARDO ROMAN",
"requested_by": "RICARDO ROMAN",
"types_1_description": "EQUIPO FALLA",
"types_2_description": "CLASIFICACIÓN 2",
"identifier": "",
"geolocation": "{\"latitude\":-33.4213982,\"longitude\":-70.60434660000001,\"hour\":\"2016-11-30 4:47 PM\",\"address\":\"San Pío X 2449, Providencia, Región Metropolitana, Chile\"}",
}
],
"total": 1
}
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