Frequently asked questions

On this page, you will find the answers to the most frequently asked questions and concerns that arise when analyzing an integration with Fracttal

1. Does Fracttal integrate or communicate with XXX database or YYYY software?

Fracttal is a cloud software that offers its customers an integration API at no additional cost, through which our users can query, update, create and delete information from the different Fracttal modules. Our API provides flexibility to communicate with Fracttal, allowing custom integrations to custom reports with tools like Power BI. Fracttal Api is composed of a set of REST web services (POST, PUT, GET, DELETE) that are documented in the following web page: Introduction to APIs.

Therefore, Fracttal is made to integrate with any system and database, the integration will depend on the flexibility that the other system or database has to connect, extract and insert information from external sources through programming language.

2. Through what type of technology is Fracttal integrated with ERP?

Fracttal as a cloud platform offers its customers a set of web services (Fracttal API) through which you can create, query, update and delete information in Fracttal. Fracttal API technology are REST web services.

The type of communication with the ERP will depend on the services and methods they offer. Generally, the means of communication with an ERP are: SOAP web services, REST web services or direct communication with the database (views or stored procedures).

3. Are there limits to the number of integrations?

There are no limits on the number of integrations that need to be done. Fracttal has its web services so that our users can manage information more efficiently through all the company's processes.

Fracttal API, only limits the amount of requests per minute: currently the maximum amount is 200. Which is a restriction that most applications have, to avoid overloads and unavailability of the database. You can get more information on this topic in the following web page Limits of Requests.

4. On the client side, what do we need to have available for the integration?

For the integration department to perform the integration, it is necessary that in the pre-project and project development meetings all the people interested and involved with the process and the other platform to be integrated are present.

Additionally, it is necessary to know the method of communication with the other platform and the authentication data and interaction with the information.

5. Does Fracttal perform the integration?

Yes, the integration development can be done by our integration department. Before starting to develop an integration project, first a pre-project or feasibility study must be done, which helps us to identify the scope of the integration project and the limitations.

After the pre-project is completed, the integration project quotation is made, which is paid 50% to start the project and the other 50% upon completion. The pre-project has a cost of 500 USD, which value is reimbursed 100% to the total value of the quotation.

Note: The integration project can also be developed by our client's technology area with the help of the Fracttal API documentation Introduction to APIs.

6. How is the integration bidirectional?

When we talk about a bidirectional integration, it is because we will send information from Fracttal to another system, and from the other system to Fracttal.

As shown in the following image:

It is very common to develop bidirectional integrations since they allow us to send information and then get it processed by the other platform.

Note: Fracttal allows bidirectional integrations. It is necessary to analyze if the other platform to be integrated also allows it.

7. Can I integrate with data collection systems?

You can integrate Fracttal with any system, database or flat file. In this case it will depend on whether the data collection system has a web service or database to communicate externally.

8. How much does the integration cost?

The cost of an integration project is linked to the scope and feasibility of the project. The previous information is obtained through the realization of a pre-project.

9. Where is the integration code hosted?

When Fracttal develops an integration project, it is tailor-made, according to our client's needs, that is to say, the integration is our client's property.

And depending on the characteristics of the other platform with which the integration with Fracttal will be done, the client can decide to host the integration in a cloud server or in a server within the company's network.

10. Is the integration in real time?

No. When an integration is performed, you want to communicate two or more systems that are independent, but manage information that are part of the same process of the company. As they are applications that work without depending on each other, it is not possible to modify them to interact in real time.

However, even though the integration is not in real time, it works as if it were, because it can be executed as often as necessary for the process, for example: an integration can be developed that sends the material requisitions created in Fracttal to another system every 15 minutes.